FAQ:
Do you hold the proper licensing and permit?
Yes, we have a food permit , business license, and most recent health score of 100%.
Why is it important to have a food permit?
It is a requirement which allows restaurants, vendors, or any other types of food business to safely sell and serve food onsite.
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Do you work out of a commercial kitchen?
Yes
Where do we Meet and Greet and have consultations?
3439 Lorna Road Lane Hoover, AL 35242
or Zoom invite
We would love to hear from you. Please fill out our meet and greet form. We will get back within 48-72 hours. We also understand technology is not always on our side. You'll find our email address and phone number below.
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What are the ordering details?
1 week in advance. Large events and grazing tables minimum 30 days in advance.
What are the serving instructions?
Please keep refrigerated. Boxes and boards are best day of and should not be left out more than 2 hours. Bacteria can grow rapidly on food left out at room temperature for extended hours.
What type of boards?
We offer boxes, disposable bamboo , trays, and wood bamboo for an additional fee.
What type of grazing tables ?
A flat lay grazing table is set up directly on a flat surface or table , kitchen island, or bar space. Elevated grazing table is adding height by using wooden boards, plates, crates, and stands.
What are the pick-up and delivery instructions ?
*Specify delivery location at time of order*
Option 1
3439 Lorna Road Lane Hoover, AL 35216
Option 2
Grants Mill Rd ( we can discuss exact location )
Option 3
Potential delivery fee for alternate sites $3.00 per mile
After delivery, we are not responsible for charcuterie boards. For transport, please place boards in a clean and safe area.
No shipping options at this time.
Set up
2.5 hours minimum. Delivery and Assembly (fee starting at $25 depending on location)
If you would like for us to stay for the entire event (additional fee)
Small Floral arrangements will be included on the grazing table only.
We do not provide tables.
Allergens/Restrictions/Special Requests
We have nuts and dairy in our kitchen. Any allergies, dietary restrictions, or special requests should be communicated for accommodations prior to the event and or purchase.
Payment
Square (all major credit cards)Visa , Mastercard, American Express, Discover, Cashier's Check
At booking
Deposit to hold the date is $100 non- refundable.
30 days prior to the event, 50% of total cost payment and the remainder, 7 days before event
No returns accepted
All cancellations 72 hours in advance
We are forever growing and learning daily. We appreciate our clients for trusting Charcuterie Pieces LLC.
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